HELP


How can I sign in to izumisport.com?

You can sign in by clicking the "Sign in" button and entering the personal and address information required for membership.

 

Will I be required to make any payment when I become a member?

No, you will not pay anything to become a member.

 

I forgot my password. What should I do?

If you have signed in to our website before, but forgot your password, you may enter your e-mail address to the "Sign in" section and click the "Forgot Password" button. An e-mail will be sent to your address so that you can create a new password. You can renew your password by following the instructions in this e-mail.

 

How can I place an order on Izumi Sport?

Click "Add to Basket" button for the product that you want to purchase on the site. Then go to your basket, select your personal information, address and payment method to place your order.

 

Is it safe to shop on Izumi Sport?

The safety of the personal information of our visitors is very important for us. izumisport.com utilizes the highest form of security precautions for the collection and storage of personal data. Your credit card information is sent to the bank as encrypted and never stored by izumisport.com.

 

Which payment methods are available on the payment page?

You can make your payment by selecting the credit card payment, debit card payment, cash payment at the door, credit card payment at the door, bank transfer or EFT option on the payment page.

 

I cannot add a product to the basket. What should I do?

First, try a different web browser. You may try Google Chrome, Microsoft Internet Explorer, Opera, Mozilla Firefox etc. If the problem continues, clean your Internet history and retry. If the problem is still not resolved, we kindly request you to report the issue to [email protected].

 

How can I cancel my membership?

To cancel your membership, send an e-mail to [email protected]..

 

An error message appears on the screen when I create an order. How can I solve this problem.

In such a case, first clean your browser history and then retry. If the problem continues, we kindly request you to report the issue to [email protected] via e-mail.